Frequently Asked Questions
When can I schedule an appointment?
You can schedule an appointment 24/7 – at any time – online, using the appointment form, or by phone (916) 849-6264 Mon-Sat 8am-10pm / Sun 12pm-6pm
How soon can you come over?
Most of the time we can come the same day or next day in the morning depending on your area.
Which area do you cover?
We cover the following areas: Antelope, Folsom, Fair Oaks, Carmichael, Granite Bay, Rancho Cordova, Rio Linda, Roseville, Rocklin, Loomis, and many other areas. Call us now at (916) 849-6264 to find out if we serve your area.
Do you provide a warranty?
Yes. All labor performed is warranted for 90 days. All parts have a warranty for 6 months.
How much does the service call cost?
We keep the service call fee to a minimum of $60, and $70 for Samsung, LG Refrigerators and other complex appliances. This fee includes travel, diagnostic and estimate. The service fee is waived upon repair completion by us. All you have to pay is the cost of parts and labor.
Which appliances do you service?
We service all major appliances including: Refrigerators, Ovens, Stoves, Ranges, Microwaves Cook-Tops, Dishwashers, Garbage Disposers, Washers, and Dryers.
Which Brands do you service?
We service all major brands, makes and models, including:
Amana, Bosch, Dacor, Frigidaire, GE Profile, GE Monogram, Hotpoint, Jenn Air, Kenmore, KitchenAid, LG, Magic Chef, Maytag, Roper, Samsung, Sears, Sub-Zero, Viking, Westinghouse, Whirlpool, and many others.
Is it worth repairing my old appliance?
According to our experience in most cases, older appliances are more reliable and better quality than newer ones. Also, the cost of repairs of newer appliances a lot of times is significantly higher because parts cost a lot more, and, sometimes, they are not even available right away. Considering that the cost of new appliances is considerably higher than a repair, in most cases, it pays to fix them. After performing an inspection of your unit our experienced appliance repair technicians will advise you whether it is a good idea to fix your appliance or buy a new one.
My appliance broke down, what should I do?
Call us at (916) 849-6264 or use our 24/7 form to schedule an appointment online. Do not take apart your appliance, because something else might break down along this process creating a secondary problem and increasing repair cost. Also, we will not be able to diagnose the problem without putting your appliance back together.
Can you quote me a price on the phone?
We prefer to be upfront with you. Without inspecting your appliance at your premises and running a full diagnostic, it is impossible to quote a price. The cost of repair depends on a lot of different factors, including appliance type, brand, age, modification, certain specifications, a cost of parts etc. Beware of the companies that quote you a price of repair without even having a look at the appliance and having professionally inspected the unit.
Do you carry parts in stock?
Yes, 60%-70% we will be able to repair your appliance within the first visit. Our technicians carry everyday common parts that break often. In the event your appliance requires parts that need to be ordered, we can obtain them within 1-10 business days.
Do you sell appliances or parts?
We repair major appliances like refrigerators, ovens, stoves, ranges, washers, dryers etc. We do not sell parts or appliances. If your repair requires replacing parts, we will replace them with new original parts that have been supplied to us by our qualified suppliers we’ve had established relationships for years. We do not acquire parts from unknown sources because there is a great chance that they might be damaged, used, broken, poor quality or in other way not fitted for repair.
Can I use coupons/promotions for repairs?
Yes, you can find them on our discounts page.
What methods of payment do you accept?
You can pay with: major credit cards (Visa, MasterCard, American Express), check or cash. Fee may apply if you are paying with a credit card.
How can I schedule an appointment?
Call us at (916) 849-6264 or use [link]24/7 appointment form[link] to schedule an appointment.